'GDPR is not here to stop us from selling, to stop us from growing, to stop us from marketing, it is there to help us do it in a way where people are not distracted by loads of stuff they did not want from people who are being illegitimate, right?'
Takeaway: • GDPR aims to improve marketing practices, not hinder them. • Focus on legitimate, consent-based marketing efforts. • Embrace GDPR as a way to build better relationships with subscribers.'You should not be doing that because if the subscriber is not a customer yet, why do they need to be in the finance system? They do not need to be.'
Takeaway: • Avoid syncing subscriber data with systems that do not need it. • Reduces risk of data breaches and misuse. • Keeps your data management streamlined and compliant.'A lot of people think that GDPR means that you cannot do cold outreach emails anymore. That is not true.'
Takeaway: • Cold outreach is still permissible under GDPR, especially B2B. • Ensure you follow specific guidelines for compliance. • Do not let misconceptions inhibit effective marketing strategies.'If you are taking a bunch of subscriber information and you are putting it into an AI tool to analyze stuff about your subscribers, then just check that that third-party tool, that AI tool is GDPR compliant, because what you cannot be doing is giving that tool permission to use your customers' data.'
Takeaway: • Verify that AI tools you use are GDPR compliant. • Avoid sharing subscriber data with tools that may misuse it. • Protect subscriber privacy by checking third-party policies.'Next, and number 4 is you want to remove disengaged people. When people are not looking at your emails, they are not reading them, they are actually depleting their permission that they gave you.'
Takeaway: • Regularly clean your list to remove inactive subscribers. • Improves deliverability and reduces costs. • Maintains GDPR compliance by not holding data longer than necessary.'The next one is limit access. Across your business there are people who do not need to be able to look at the contacts and personal information of the people who are your subscribers, like your graphic designer does not need to be able to look up Mary's email address and phone number and address.'
Takeaway: • Restrict data access to only necessary team members. • Avoid granting blanket permissions to all staff. • Helps prevent data misuse and enhances compliance.'And then the last piece of this is, and this is going to be like, this is embarrassingly simple, make unsubscribing easy. And it is automatic with most of these platforms, right?'
Takeaway: • Always include an unsubscribe link in your emails. • Allow subscribers to opt out effortlessly. • This practice complies with GDPR and fosters positive relationships.'You are actually moving the responsibility for securing that data and storing the security to that other company. You see, before GDPR it was the other way around.'
Takeaway: • Using professional email platforms transfers data security responsibility to them. • Previously, businesses held the full responsibility for data security. • Now, platforms handle encryption and secure storage, simplifying compliance.'The good news is these platforms are already taking care of them for you. And the first one is to keep a record that you have someone's permission, their consent, they call it in the legal world, to actually send them emails and have their information.'
Takeaway: • Use mainstream email platforms that handle consent records automatically. • Professional systems securely store subscriber data, aiding GDPR compliance. • Rely on these tools to manage technical compliance aspects efficiently.'The first thing is to tell people they are actually joining your email list. So you do not want to be just randomly adding people to your email list because you got their business card at a BNI networking meeting at 4 o'clock in the morning while you were being, you know, spat coffee on, right?'
Takeaway: • Always obtain explicit permission before adding someone to your email list. • Ensure your sign-up forms clearly state what subscribers will receive. • Avoid adding people without their consent, even if you have their contact information.